Return policy
- Our company policy ensures that you have a hassle-free experience when it comes to damaged products. If your handmade brass jewelry is damaged during shipping, you have 7 days from the date of receipt to request a replacement at no additional charge. To initiate the replacement process, please email our dedicated customer care team at sokucreation@gmail.com
- Our team will promptly reach out to you and guide you through the replacement process. Please note that the product must be unused and in its original packaging to be eligible for a replacement.